Shipping Policy
Last Updated: June 6, 2026
Thank you for shopping with SheWear. This Shipping Policy explains how we process, ship, track, and deliver orders placed through our website, shewear.shop.
By placing an order with SheWear, you agree to the shipping terms described below.
Free Shipping on All Orders
SheWear offers free shipping on all orders.
There is no minimum order amount required. Every order placed on shewear.shop qualifies for free standard shipping within the United States.
Shipping Location
SheWear currently ships orders only within the United States.
At this time, we do not offer international shipping. Orders can only be shipped to eligible addresses located in the United States.
Please make sure your shipping address is complete and accurate before placing your order. This includes apartment numbers, unit numbers, ZIP codes, and any other required delivery details.
Order Handling Time
Our order handling time is:
1–2 business days
Handling time means the time required to receive your order, verify payment, prepare your item, pack your order, and hand it over for shipment.
Business days are Monday through Friday, excluding weekends and holidays.
Transit Time
After your order has been processed and shipped, the estimated transit time is:
3–4 business days
Transit time means the time it takes for the shipping carrier to deliver your package after it has been shipped.
Total Delivery Time
The total estimated delivery time is:
4–6 business days
This includes:
Handling Time: 1–2 business days
Transit Time: 3–4 business days
Total Delivery Time: 4–6 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, high order volume, incorrect addresses, or other unexpected situations.
Business Hours and Order Cut-Off Time
Our customer support and order processing schedule follows:
Time Zone: (GMT-09:00) Alaska Standard Time (Anchorage)
Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Order Cut-Off Time:
5:00 PM — (GMT-09:00) Alaska Standard Time (Anchorage)
Orders placed before 5:00 PM from Monday to Friday will begin processing the same business day.
Orders placed after 5:00 PM, on weekends, or on holidays will begin processing on the next business day.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if tracking is available.
You can use the tracking number to monitor your shipment status and estimated delivery date through the shipping carrier’s tracking system.
Please note that tracking information may take 24–48 hours to update after the carrier receives the package. If your tracking number does not show updates immediately, please allow additional time for the carrier system to refresh.
Incorrect or Incomplete Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
SheWear is not responsible for delays, failed deliveries, returned packages, or lost shipments caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
We will do our best to help, but we cannot guarantee that address changes can be made after an order has been processed or shipped.
Shipping Delays
While we work hard to deliver orders within the estimated delivery time, shipping delays may sometimes happen.
Possible reasons for delays include:
- High order volume
- Carrier delays
- Weather conditions
- Holidays
- Incorrect or incomplete shipping address
- Delivery restrictions
- Unexpected logistical issues
If your order is delayed, please check your tracking information first. If the tracking information has not updated for several days or your package has not arrived within the estimated delivery time, please contact us at:
Please include your order number, full name, email address used at checkout, and tracking number if available.
Lost Shipment
If your shipment appears to be lost, please contact our support team as soon as possible.
A shipment may be considered lost if the tracking information shows no movement for several days or if the package has not been delivered after the estimated delivery timeframe.
To report a lost shipment, please email us at: support@shewear.shop
Please include:
- Your order number
- Full name
- Email address used at checkout
- Shipping address
- Tracking number, if available
- A short explanation of the issue
Our team will review the shipment details and help guide you through the next steps. In some cases, we may need to contact the shipping carrier to investigate the package before providing a resolution.
Damaged or Incorrect Items
If you receive a damaged item, incorrect item, or wrong size, please contact us as soon as possible at: support@shewear.shop
Please include:
- Your order number
- Full name
- Email address used at checkout
- A clear description of the issue
- Photos of the item and packaging, if applicable
This helps our team review your request quickly and provide proper assistance.
Multiple Item Orders
If you order multiple items, they may sometimes arrive in separate packages depending on product availability, warehouse location, or carrier handling.
If your items are shipped separately, you may receive more than one tracking number.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as quickly as possible after placing your order.
Once an order has been processed, packed, or shipped, we may not be able to cancel or modify it.
Contact Us
If you have any questions about shipping, delivery, tracking, delayed orders, or lost shipments, please contact our customer support team.
Trade Name: She wear
Website: shewear.shop
Email: support@shewear.shop
Phone: +1 (479) 265-1894
Business Address:
140 Oklahoma ST APT 2
Anchorage, Alaska 99504
United States
Thank you for choosing SheWear. We are happy to offer free shipping on all orders within the United States.