Terms and Conditions

Last Updated: June 6, 2026

Welcome to SheWear. These Terms and Conditions explain the rules and conditions for using our website, placing orders, purchasing products, and accessing services through shewear.shop.

By visiting our website, browsing our products, placing an order, or using any part of our services, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our website.

1. Business Information

Trade Name: She wear
Website: shewear.shop
Email: support@shewear.shop
Phone: +1 (479) 265-1894

Business Address:
140 Oklahoma ST APT 2
Anchorage, Alaska 99504
United States

Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Time Zone: (GMT-09:00) Alaska Standard Time (Anchorage)

2. Use of Our Website

By using shewear.shop, you agree to use the website only for lawful purposes and in a way that does not damage, interrupt, or misuse the website or services.

You agree not to:

Use the website for fraudulent or illegal activity
Attempt to access restricted areas of the website
Interfere with website security or performance
Submit false, misleading, or inaccurate information
Copy, reproduce, or misuse website content without permission
Use our website in a way that harms SheWear, customers, or third parties

We reserve the right to refuse service, cancel orders, restrict access, or take necessary action if we believe a customer has violated these terms.

3. Product Information

SheWear sells women’s footwear and related products through our website.

We make reasonable efforts to display product descriptions, images, sizes, colors, features, pricing, and availability as accurately as possible. However, we do not guarantee that all product information will always be completely accurate, current, or error-free.

Product colors may appear slightly different depending on your screen, device settings, lighting, or display quality.

4. Product Availability

All products listed on shewear.shop are subject to availability.

We reserve the right to limit quantities, discontinue products, update product information, or remove items from our website at any time without prior notice.

If an item becomes unavailable after your order is placed, we may contact you to offer an alternative solution, exchange, cancellation, or refund.

5. Pricing and Errors

All prices are listed in United States Dollar (USD) unless otherwise stated.

We reserve the right to update prices, correct errors, change promotions, or modify product listings at any time. If a pricing error, product error, or checkout error occurs, we may cancel or adjust the affected order and contact you if necessary.

The price shown at checkout is the amount you agree to pay for your order, including applicable taxes and any other charges shown before payment.

6. Payments

SheWear uses Stripe as our secure online payment gateway.

By placing an order on our website, you agree to provide accurate payment and billing information. Payments must be successfully authorized before an order can be processed.

Accepted payment methods may include the payment options displayed at checkout, such as credit cards, debit cards, and other Stripe-supported payment methods where available.

SheWear does not intentionally store your full credit card number, debit card number, CVV, or complete payment credentials on our website. Payment details are processed through Stripe and relevant financial institutions.

We reserve the right to cancel or hold orders that appear suspicious, unauthorized, incomplete, high-risk, or potentially fraudulent.

7. Order Confirmation

After placing an order, you may receive an order confirmation email with your order details.

Receiving an order confirmation does not always mean your order has been fully accepted. We reserve the right to review, cancel, or refuse any order if there is an issue with payment, product availability, incorrect information, suspected fraud, or violation of these Terms and Conditions.

Please review your order details carefully after checkout and contact us immediately if you notice an error.

8. Order Cut-Off Time

Our daily order cut-off time is:

5:00 PM — (GMT-09:00) Alaska Standard Time (Anchorage)

Orders placed before 5:00 PM from Monday to Friday may begin processing the same business day.

Orders placed after 5:00 PM, on weekends, or on holidays may begin processing on the next business day.

9. Shipping Policy

SheWear offers free shipping on all orders within the United States.

We currently ship orders only within the United States. We do not offer international shipping at this time.

Our estimated shipping timeframe is:

Handling Time: 1–2 business days
Transit Time: 3–4 business days
Total Delivery Time: 4–6 business days

Business days are Monday through Friday, excluding weekends and holidays.

Delivery times are estimates and may vary due to carrier delays, weather, holidays, high order volume, incorrect addresses, or other circumstances outside our control.

10. Order Tracking

Once your order has shipped, you may receive tracking information by email, if tracking is available.

Tracking updates may take time to appear after the carrier receives the package. If your tracking number does not update immediately, please allow additional time for the carrier system to refresh.

For tracking-related help, contact us at: support@shewear.shop

11. Shipping Delays and Lost Shipments

While we work to deliver orders within the estimated timeframe, delays may sometimes occur.

If your order is delayed, please check the tracking information first. If the tracking information has not updated for several days or your package has not arrived within the estimated delivery timeframe, contact us for support.

If a shipment appears to be lost, please email us at: support@shewear.shop

Please include your order number, full name, email address used at checkout, shipping address, and tracking number if available.

We will review the issue and help guide you through the next steps. In some cases, we may need to contact the shipping carrier to investigate before providing a resolution.

12. Customer Shipping Responsibilities

Customers are responsible for entering complete and accurate shipping information at checkout.

SheWear is not responsible for delivery delays, failed deliveries, returned packages, or lost shipments caused by incorrect, incomplete, or outdated shipping details provided by the customer.

If you notice an address error after placing your order, contact us as quickly as possible. We will do our best to help, but address changes cannot be guaranteed after an order has been processed or shipped.

13. Returns and Exchanges

SheWear accepts returns for both defective and non-defective products.

We also accept exchanges for eligible products.

Returns and exchanges are accepted within:

30 days of receiving your order

This return policy applies to orders within the United States.

Return Method: In-store return
Restocking Fee: No restocking fee
Refund Processing Time: 7 days after the return is received and approved

To start a return or exchange, please contact us first at: support@shewear.shop

Please include your order number, full name, email address used at checkout, reason for return or exchange, and photos if the item is damaged, defective, or incorrect.

14. Refunds

Approved refunds are issued to the original payment method used at checkout unless otherwise agreed.

Once your return is received and approved, your refund will be processed within 7 days. Your bank, card issuer, or payment provider may take additional time to post the refund to your account.

SheWear does not charge a restocking fee for eligible returns.

15. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at:

support@shewear.shop

Please include:

Your order number
Full name
Email address used at checkout
Description of the issue
Photos of the product
Photos of the packaging, if applicable

This helps our team review your request and provide a proper solution.

16. Order Cancellations

If you need to cancel an order, please contact us as soon as possible after placing your order.

Once an order has been processed, packed, or shipped, cancellation may not be possible. If cancellation is not possible, you may request a return after receiving your order, according to our Return and Refund Policy.

17. Customer Accounts

If our website allows account creation, you are responsible for keeping your account login details secure.

You agree to provide accurate account information and to update it when necessary. SheWear is not responsible for unauthorized account access caused by your failure to protect your login information.

If you believe your account has been accessed without permission, contact us immediately at:

support@shewear.shop

18. Promotions and Discounts

SheWear may offer discounts, coupon codes, sales, or promotional offers from time to time.

Promotions may be subject to additional terms, expiration dates, product limits, or availability. We reserve the right to modify, cancel, or refuse promotions at any time if misuse, fraud, error, or abuse is suspected.

Discounts may not be applied after an order has already been placed unless stated otherwise.

19. Intellectual Property

All content on shewear.shop, including text, images, logos, product names, graphics, website design, banners, and other materials, belongs to SheWear or its content providers unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our website content without written permission from SheWear.

20. User Reviews and Submitted Content

If you submit reviews, feedback, photos, comments, or other content to SheWear, you agree that the content is accurate, lawful, and does not violate the rights of others.

By submitting content, you allow SheWear to use, display, edit, or share that content for website, marketing, customer service, or business purposes.

We reserve the right to remove or reject content that is offensive, false, misleading, inappropriate, unlawful, or unrelated to our products or services.

21. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, share, store, and protect customer information. By using our website, you agree to our Privacy Policy.

22. Third-Party Services and Links

Our website may use third-party services such as payment processors, shipping carriers, analytics tools, plugins, or external links.

SheWear is not responsible for the content, policies, security, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and privacy policies.

23. Limitation of Liability

To the maximum extent permitted by law, SheWear is not responsible for indirect, incidental, special, or consequential damages resulting from your use of our website, products, services, shipping delays, payment issues, or inability to access the website.

Our total liability for any claim related to an order will not exceed the amount paid for the product involved in that order.

Some states do not allow certain limitations, so some limitations may not apply to you.

24. No Guarantee of Uninterrupted Website Access

We work to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, error-free, or available.

We may update, suspend, modify, or remove website features at any time for maintenance, security, performance, or business reasons.

25. Indemnification

You agree to indemnify and hold SheWear harmless from claims, losses, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms and Conditions, violation of laws, or infringement of third-party rights.

26. Governing Law

These Terms and Conditions are governed by the laws of the United States and applicable laws of the State of Alaska, without regard to conflict of law principles.

Any disputes related to these Terms and Conditions, your use of the website, or purchases from SheWear will be handled according to applicable law.

27. Changes to These Terms

SheWear may update these Terms and Conditions from time to time.

When changes are made, the “Last Updated” date at the top of this page will be updated. Your continued use of our website after changes are posted means you accept the updated Terms and Conditions.

28. Contact Us

If you have questions about these Terms and Conditions, orders, shipping, returns, refunds, payments, or customer support, please contact us: